Are you interested in working with us?
About Us
Geoda Systems Inc. has an exciting opportunity for the right person to join our service team as Lead Service Technician. If you are a hard-working, talented and bright individual with a mechanical aptitude and outstanding customer service skills, then we are looking for you to be our new Lead Service Technician!
Geoda Systems Inc. is a copier and printer repair and sales company locally owned and operated in Volusia County. We carry a full line of Konica Minolta and Muratec copiers. Geoda System has been servicing Daytona Beach business community for over 25 years.
Requirements
- Mechanically Inclined
- Excellent customer service
- Good communication skills
- Problem solver
- Time management
- Desire to learn and improve
- Working knowledge of computer systems such as Microsoft, Apple and common network problems (scanning over networks).
Duties
- Provides copier repair service to existing accounts by analyzing work orders; planning daily travel schedule; investigating complaints; conducting tests; resolving problems.
- Performs preventative maintenance and repair services on office equipment by analyzing system problems; troubleshooting, ordering and gathering components and parts; completing installation; performing tests.
- Maintains rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; recommending system improvements.
- Documents service and installation actions by entering data and, completing reports.
- Works together in a teamwork environment with dispatchers, service manager, and other customer service staff.
Skills/Qualifications
- Must be adept at using computers and able to perform basic print and scan connectivity installations.
- Must have electronic and mechanical troubleshooting ability.
- Experience with Konica Minolta products preferred
- Certified in A+ or equivalent training a plus
Job Benefits
We offer a competitive compensation and benefits package, which includes:
- Company paid Health Insurance
- Dental and Vision
- Cell Phone Provided
- Training Provided
- Additional Work Perks
Job Type: Full-time
Experience
- Customer Service: 2 year (Preferred)
- Time Management: 1 year (Preferred)
- Troubleshooting: 2 year (Preferred)
License
- Konica Minolta Certification (Preferred)
- Valid Drivers License and Proof of Insurance (Mandatory)
- Full Background Check (Required)
Call 386-788-7101 or fill out the contact form below for more information.
Contact Geoda Systems, Inc.:
Call us at (386) 788-7101, email us at Info@geoda.com, or fill out the form below and we will be in touch.
